In the highly competitive world of telecommunications, switching service providers has become a common occurrence as customers constantly seek better deals and services. One of the major concerns when changing providers is how to retain the same phone number. This process, known as number porting, can often seem daunting, but with the right guidance, it can be a smooth and hassle-free experience. If you are considering porting your number to Jio, one of India’s leading telecom operators, this comprehensive guide will walk you through the process step by step.

Understanding Number Porting

Porting a number refers to transferring an existing mobile number from one service provider to another. It allows customers to retain their number while benefiting from the services offered by a new provider. In the case of Jio, the process of porting your number involves a few simple steps that we will outline below.

Step 1: Check Eligibility

Before initiating the porting process, ensure that you are eligible to do so. To port your number to Jio, the following conditions must be met:

  • Your existing number should be active with the current service provider.
  • There should be no outstanding dues or contractual obligations associated with the number.
  • The number to be ported should have been in operation for at least 90 days.

If your number meets these criteria, you can proceed with the porting process.

Step 2: Generate Porting Code

To port your number to Jio, you will need to generate a Unique Porting Code (UPC). This code is essential for initiating the porting request. Here’s how you can obtain the UPC:

  • SMS “PORT” followed by your 10-digit mobile number to 1900.
  • You will receive an SMS with the UPC, which is valid for 15 days.

Step 3: Visit Nearest Jio Store

Once you have the UPC, visit the nearest Jio Store or retailer. Ensure you carry the following documents for verification:

  • Address proof
  • Identity proof
  • Passport-sized photographs
  • The UPC received via SMS

Step 4: Choose a Jio Plan

At the Jio Store, select a plan that suits your requirements. Jio offers a range of prepaid and postpaid plans with various benefits such as unlimited calling, data, and messaging services.

Step 5: Submit Documents and Request for Porting

Submit the necessary documents along with the UPC at the store and request to port your number to Jio. The store representative will guide you through the process and assist in filling out the Customer Application Form (CAF).

Step 6: Activate New Jio SIM

Once the porting request is submitted, you will receive a new Jio SIM card. Follow the activations instructions provided by the store executive to activate your new Jio connection.

Step 7: Wait for Activation

After completing the above steps, your number will be ported to Jio within 7-10 days. You will receive an SMS confirming the activation of your new Jio connection.

Benefits of Porting to Jio

Porting your number to Jio comes with a host of benefits, including:

  • Attractive Plans: Jio offers competitive prepaid and postpaid plans with generous data and calling benefits.
  • 4G VoLTE Services: Jio is known for its high-speed 4G services, offering seamless connectivity and superior network coverage.
  • Additional Services: Jio provides a range of digital services such as JioTV, JioCinema, and JioSaavn, enhancing the overall user experience.
  • Cost-Effective: Jio’s plans are known for their affordability, making it a popular choice among consumers.

FAQs (Frequently Asked Questions)

  1. Can I port my number to Jio if I have an existing postpaid connection with another operator?
  2. Yes, you can port both prepaid and postpaid numbers to Jio. Ensure that all dues are cleared with your current operator before initiating the porting process.

  3. Is there a fee for porting my number to Jio?

  4. As per TRAI regulations, a porting fee of Rs. 6.46 is applicable for porting your number to Jio.

  5. Will my existing balance and validity be transferred to the new Jio SIM post porting?

  6. No, the existing balance and validity from your old SIM will not be carried forward to the new Jio SIM. It is advisable to utilize the balance before initiating the porting process.

  7. Can I port my landline number to Jio?

  8. No, number porting is only applicable to mobile numbers, not landline numbers.

  9. How long does it take to port my number to Jio?

  10. The number porting process generally takes 7-10 days to complete, during which you can continue using your existing SIM.


Number porting to Jio is a simple and straightforward process that allows you to switch to Jio’s services while retaining your existing mobile number. By following the steps outlined in this guide and ensuring you meet the eligibility criteria, you can seamlessly transition to Jio’s network and enjoy the benefits it offers. If you have any further queries regarding the porting process, feel free to reach out to Jio customer support for assistance.


Leave a Comment